Privacy & Cookies Policy
TurnTime Technologies AB
Last updated: 3 November 2025
1) Who we are
TurnTime Technologies AB (“TurnTime”, “we”, “us”) provides products and services for aviation ground operations.
Contact: info@turntime.com
2) What this policy covers
This page explains how we handle personal data when you visit our website, contact us, or interact with our content. It also explains how we use cookies and similar technologies.
3) Personal data we process
- Site usage data: pages viewed, clicks, referring pages, approximate location, device, and browser information.
- Contact details you provide: name, email, phone, company, message contents (e.g., demo requests or support).
- Commercial data: meeting notes or correspondence related to sales or support.
4) Why we process your data (purposes & legal bases)
- Operate the site and provide content (necessary cookies & basic site logs): Legitimate interests / Necessary for service.
- Analytics to improve the site (with your consent): Consent.
- Marketing communications (newsletters, product updates): Consent (you can unsubscribe anytime).
- Respond to inquiries and provide support: Legitimate interests / Pre-contractual steps.
- Comply with legal obligations (e.g., security, record-keeping): Legal obligation.
5) How long we keep data (retention)
We keep personal data only as long as needed for the purposes above:
- Contact forms/support: typically 24 months after last interaction.
- Marketing lists: until you withdraw consent or unsubscribe.
- Analytics data: see cookie lifetimes below.
- Legal, security, and backup records: as required by law.
6) Sharing your data
We use trusted service providers (“processors”) for hosting, analytics, email delivery, CRM, and support tooling. If data is transferred outside the EU/EEA, we use approved safeguards (e.g., EU Standard Contractual Clauses).
7) Your rights (GDPR)
You can: access, correct, delete, restrict, object, and port your data; and withdraw consent at any time (it won’t affect past processing). You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).
How to exercise your rights: email info@turntime.com. We may need to verify your identity.
8) Security
We apply technical and organizational measures to protect personal data. No method is 100% secure, but we work to prevent unauthorized access, alteration, or loss.
9) Cookies & similar technologies
9.1 What are cookies?
Small files placed on your device to make the site work, remember choices, measure performance, and (if you allow) tailor marketing.
9.2 How we use cookies (categories)
- Strictly necessary – required for core functionality (security, consent storage, page navigation).
- Preferences – remember choices such as language or region.
- Analytics – help us understand how the site is used so we can improve it.
- Marketing – help measure campaigns and show more relevant content.
9.3 Your choices
On your first visit (and anytime via Cookie Settings), you can Accept all, Reject non-essential, or Manage categories. You can also clear cookies in your browser settings.
10) Third-party links & embeds
Our site may include content from other services (e.g., video players, maps). These services may set their own cookies. Please review their policies.
11) Children
Our services are not directed to children under 16. If you believe a child has provided personal data, contact us to delete it.
12) Changes to this policy
We may update this page from time to time. We will change the “Last updated” date above and, where appropriate, notify you via the site.
13) Contact us
Questions or requests about privacy or cookies: info@turntime.com
